What we handle end to end

Onsite Team Oversight & Workforce Management​

• Recruiting + vetting onsite leasing teams

• Oversight of maintenance techs, porters, grounds, floaters

• Payroll coordination for onsite staff (if applicable)

• Performance standards + KPI tracking

• Daily/weekly operational audits

• Safety meetings + compliance routines

• Training on leasing, fair housing, renewals, reporting, and resident relations

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Leasing, Marketing & Large-Scale Absorption

• Full leasing operations for multi-building communities

• Brand development + asset positioning

• High-volume lead management and tour scheduling

• Digital marketing campaigns tailored to submarket demand

• Multi-phase lease-up strategy for BTR + new construction

• Release timing and pricing alignment with investors

• Central leasing or onsite leasing solutions

• Leasing velocity reports and weekly summaries

For BTR:

• Neighborhood positioning + lifestyle marketing

• Home-by-home absorption tracking

• Resident profile mapping for targeted placements

Resident Screening & Risk Controls

• Scalable screening workflows

• Deep fraud-prevention tools (AI ID checks, document forensics)

• Approval consistency across phases

• Criminal, housing, and income verification

• Bad-debt mitigation strategies

• Approval/denial compliance logs for audits

Turn Management, Renovation Oversight & CAPEX Execution

• Unit-type turn templates for high consistency

• Renovation scopes tailored by phase/finish level

• Major project coordination: roofing, parking lots, exteriors, mechanicals

• Material standards for multi-phase consistency

• Construction coordination with developers + GCs

• Engineered system oversight (fire, sprinkler, elevator, access controls)

• Photo documentation + milestone checkpoints

For BTR:

• Exterior home maintenance plans

• Driveway, fencing, and landscaping compliance

• Warranty management + builder coordination

Maintenance Dispatch, Vendor Network & Facilities Management

• 24/7 maintenance intake

• Onsite and hybrid staffing models

• Preventative maintenance programming

• Vendor vetting + contract negotiation

• Annual inspections (fire, sprinkler, backflow, elevator, alarm systems)

• Energy efficiency + utility cost-mitigation oversight

• Bulk service contract management (internet, trash, valet, pest, landscaping)

Institutional Accounting & Financial Reporting

• Investor-grade financial packages

• Monthly P&Ls, balance sheets, cash flow summaries

• NOI tracking + variance reports

• Rent rolls, delinquency, and occupancy reporting

• Budget creation + annual forecasting

• CAPEX accounting, draw requests, and reconciliation

• CPA-ready annual files

• Zero markups. Zero “admin fees.” Zero junk charges.

Compliance, Enforcement & Legal Coordination

• Fair housing, ADA, and municipal compliance

• Community standards enforcement

• Attorney communication on every legal matter

• Eviction case coordination

• Risk mitigation protocols

• Vendor contract compliance oversight

• Insurance tracking + certificate management

Renewals, Stabilization & Revenue Optimization

• Renewal strategy based on asset class + demand data

• Rent-growth models that align with long-term value

• Loss-to-lease reduction

• Vacancy loss prevention

• Stabilization plans for distressed or underperforming assets

• Resident experience initiatives to increase retention

Owner Dashboards & Real-Time Reporting

• Live access to KPIs

• Financial statements, work orders, lease expirations

• CAPEX project tracking

• Compliance logs + audit trails

• Visibility without micromanagement

Your Asset, Managed Like the Institutional-Grade Investment It Is.

You built a portfolio designed to stand the test of time.
Our responsibility is to protect it, stabilize it, and grow it — with disciplined operators, transparent accounting, and leadership who never hides behind corporate layers.

At 500+ doors, you don’t just need management.
You need stewardship.