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GOOGLE RATING
★★★★★
CURRENT OCCUPANCY
95%
MAINTENANCE RESPONSE TIME
≤ 24 HOURS
LEADERSHIP BACKGROUND
20+ YEARS IN PROPERTY MANAGEMENT & CONSTRUCTION
CHARLOTTE · CONCORD · KANNAPOLIS · RALEIGH · FAYETTEVILLE · WILMINGTON
MARKETS
FULL-SERVICE PROPERTY MANAGEMENT
Property Management Should Remove Work — Not Create More of It.
Vacancy, maintenance, resident issues, lease enforcement, property condition, accounting and communication do not disappear simply because a manager has been hired.
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Our job is to bring those moving parts under one disciplined operating system — so you can stay informed without having to manage every step yourself.
LEASING & RESIDENT SELECTION
A Signed Lease Isn’t the Goal. The Right Resident Is.
A fast lease-up matters. So does knowing who is moving into the property.
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Our leasing process combines strategic marketing, showing coordination, consistent screening criteria, and documented application review. We verify the information behind the application—including identity, income, rental history, and applicable screening results—rather than relying on a single score or document.
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The goal is to reduce avoidable risk, place qualified residents, and start the tenancy with stronger information from day one.
MAINTENANCE & PROPERTY OVERSIGHT
Maintenance Is an Operating Decision — Not Just a Work Order.
A maintenance request is rarely just about sending someone to the property. The real questions are what happened, how urgent it is, what the property actually needs, and what response makes sense for the asset.
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We coordinate resident communication, diagnosis, vendor scheduling, repair documentation, and owner approvals while keeping the condition of the property in view — not just the individual repair.
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Our standard maintenance response target is 24 hours or less, and routine maintenance coordination is included with no contractor markup.
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That emphasis matters: current owner research identifies maintenance as the most valuable service many rental owners receive from their property manager, while effective maintenance operations depend on fast communication, vendor coordination, documentation, and proactive oversight.
OWNER REPORTING & PORTFOLIO VISIBILITY
You Shouldn’t Have to Chase Your Property Manager for the Story.
You should be able to understand what is happening with your rental property without piecing together emails, invoices, and unanswered questions.
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Our owners have access to organized financial reporting, property records, statements, and the information needed to understand income, expenses, maintenance activity, and overall property status.
And as your portfolio grows, that visibility should grow with it. Whether we manage one property or an expanding group of homes, the goal stays the same: clear information, organized records, and fewer surprises.
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That portfolio-wide visibility is especially valuable for multi-property owners; consolidated reporting can give an owner one view of income and expenses across multiple properties instead of forcing them to interpret each asset separately.
WHAT OWNERS SAY
Trusted With the Parts of Ownership That Matter.
★★★★★
"I am in NJ and have this property in NC, so needed a trustworthy company who can deal with this issue. First Class Realty & PM helped me by evicting them, fixed the house again to get it ready, and successfully found a tenant for me with higher rent than what I rented previously. Ally and Andy are great and provide complete transparency."
Amit Parekh
GOOGLE REVIEW
★★★★★
“Does more than management. They’ll guide you, advise you, and do whatever they can to put their clients first.”
Nhan Nguyen
GOOGLE REVIEW
★★★★★
“Absolutely loved working with the phenomenal team at First Class Realty & Property Management. Website was very user friendly, and the whole process was seamless. Could not recommend this business enough for anyone looking for Realty or property management needs.”
Anita Wesley
GOOGLE REVIEW
5.0 ★ GOOGLE RATING · 27 REVIEWS
STRAIGHTFORWARD PRICING
Know What Management Costs Before We Ever Talk.
Property management pricing should be clear enough to evaluate before you sign an agreement.
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For 1–50 properties, our management fee is 8% of rent collected, with a $125 occupied monthly minimum.
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Portfolios of 51 or more properties receive custom pricing based on the portfolio’s rent roll, T12, property type, geographic concentration, condition, occupancy, and service scope.
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Leasing is 50% of one month’s rent with a $1,000 minimum, lease renewals are $200, and routine maintenance coordination is included with no contractor markup.
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No complicated package tiers—just a clear pricing structure built around the work required to manage your property well.
READY WHEN YOU ARE
Let's chat.
Whether you’re handing over your first rental, replacing a management company that isn’t meeting expectations, or adding the next property to a growing portfolio, we’re ready to take it from here.
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Let’s talk about the property, what you need, and what better management should look like.